Zoom Video Communications had 32 patents in digitalization during Q2 2024. Zoom Video Communications Inc’s patents filed in Q2 2024 focus on improving transcription accuracy using metadata, personalized event recommendations based on user and event features, deploying contact center services for events, determining sentiment-based scores for contact center engagements, and producing video streams with customizable properties for videoconferencing. GlobalData’s report on Zoom Video Communications gives a 360-degree view of the company including its patenting strategy. Buy the report here.
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Zoom Video Communications had no grants in digitalization as a theme in Q2 2024.
Recent Patents
Application: Using metadata for improved transcription search (Patent ID: US20240212676A1)
The patent filed by Zoom Video Communications Inc. describes systems and methods that utilize metadata to enhance the identification of desired information within transcriptions. The process involves receiving audio data, recognizing terms within the audio, identifying alternate recognized terms corresponding to the recognized terms, generating a transcription based on the recognized terms, and creating metadata associated with the transcription. This metadata includes links between the alternate recognized terms and the recognized terms within the transcription. Additionally, the system allows for receiving search queries within the transcription, searching for the string within the transcription and metadata, and providing search results based on the query.
Furthermore, the method and system outlined in the patent involve segmenting audio input, predicting recognized terms and alternate recognized terms for each segment, and assigning confidence values to these terms. The system also includes features such as storing alternate recognized terms above a certain confidence threshold, providing multiple alternate recognized terms for one recognized word, and updating transcriptions based on user selections. Additionally, there are provisions for translating transcriptions into different languages, generating translated metadata, and updating training models based on user selections of alternate recognized terms. Overall, the patent aims to improve the accuracy and efficiency of identifying information within transcriptions through the use of metadata and alternate recognized terms.
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GlobalData Patent Analytics tracks bibliographic data, legal events data, point in time patent ownerships, and backward and forward citations from global patenting offices. Textual analysis and official patent classifications are used to group patents into key thematic areas and link them to specific companies across the world’s largest industries.
