Nice had three patents in ecommerce during Q2 2024. Nice Ltd filed a patent for a system that automatically validates stored information related to a contact session by storing recordings, transcripts, and metadata in a memory, computing a hash, and storing it in a blockchain. The system can retrieve and compare the hash to ensure data integrity, generating different outputs based on the comparison result. GlobalData’s report on Nice gives a 360-degree view of the company including its patenting strategy. Buy the report here.
Smarter leaders trust GlobalData
Access deeper industry intelligence
Experience unmatched clarity with a single platform that combines unique data, AI, and human expertise.
Nice had no grants in ecommerce as a theme in Q2 2024.
Recent Patents
Application: Contact verification and non-repudiation system (Patent ID: US20240152934A1)
The patent filed by Nice Ltd. describes a system that automatically validates stored information related to a contact session. The system involves receiving a recording or transcript of the session, along with metadata, storing them in memory, computing a hash, and storing it in a blockchain. The hash is indexed by metadata, allowing for retrieval and comparison to ensure data integrity. If the hash matches, a validated output is generated, if not, an invalidation output is generated. The system aims to provide a secure and efficient method for validating contact session information.
Additionally, the patent includes claims detailing the specifics of the system, such as the types of recordings and transcripts involved, the use of a one-way hash function, and the inclusion of various metadata like date, time, and unique identifiers. It also outlines scenarios where the blockchain used can be public or private, with corresponding operations for usage fees and customer charges. The method described in the patent extends beyond contact sessions to validating chain of custody for electronic evidence and electronic data structures, emphasizing the versatility and applicability of the system in ensuring data integrity and security across various contexts.
To know more about GlobalData’s detailed insights on Nice, buy the report here.
Data Insights
From
The gold standard of business intelligence.
Blending expert knowledge with cutting-edge technology, GlobalData’s unrivalled proprietary data will enable you to decode what’s happening in your market. You can make better informed decisions and gain a future-proof advantage over your competitors.
GlobalData, the leading provider of industry intelligence, provided the underlying data, research, and analysis used to produce this article.
GlobalData Patent Analytics tracks bibliographic data, legal events data, point in time patent ownerships, and backward and forward citations from global patenting offices. Textual analysis and official patent classifications are used to group patents into key thematic areas and link them to specific companies across the world’s largest industries.
