Honeycomb has entered into a three-year strategic collaboration agreement with Amazon Web Services (AWS), aiming to enhance observability for enterprise users through the integration of high-fidelity data with AI-driven insights.

The agreement is set to support AWS and Honeycomb customers by helping development teams improve application performance, manage cloud costs, and build more resilient AI-based systems.

The collaboration allows organisations to use Honeycomb’s tools with AWS infrastructure to streamline incident response, identify root causes in distributed systems, and deploy changes in cloud environments.

Customers can access Honeycomb through the AWS Marketplace under the AI Agents and Tools category, using Honeycomb’s Hosted Model Context Protocol Server to facilitate their AI projects.

Honeycomb chief revenue officer Matt Nelson said: “The next chapter of Honeycomb’s collaboration with AWS will unlock new technology capabilities as well as high-impact go-to-market opportunities, all designed to help developers build more resilient and intelligent software.

“This strategic collaboration agreement expands access to Honeycomb’s observability platform at a time when organisations need every advantage possible to stay ahead of increasing complexity and deliver exceptional customer experiences.”

Honeycomb’s observability suite, Honeycomb Intelligence, operates on Amazon Bedrock, AWS’s platform designed for developing generative AI applications and agents.

The company also utilises AWS Lambda as part of its service offering. Among its enterprise clients is Nubank, a digital financial services provider that depends on partnerships aligned with its pace of innovation.

According to Honeycomb and AWS, the collaboration is intended to provide customers across multiple sectors with increased flexibility and business value by leveraging combined capabilities in observability and AI technology.

AWS technology partnerships director Allison Johnson said: “Customers today need the ability to build, operate, and scale modern applications with the clarity and confidence that high-fidelity observability provides.

“This collaboration reflects our commitment to meeting customers where their complexity lives.

“By bringing Honeycomb’s observability capabilities together with the scale and security of AWS, we’re helping organisations reduce downtime, speed engineering velocity, and accelerate their modernisation journey, empowering teams to deliver faster, more reliable experiences for their end users.”