AppDirect has been granted a patent for a computer-implemented method that allows users to complete payments over a video call. The method involves initiating a video call between a user and a vendor, calculating the total cost of the scheduled appointment based on video call metadata and marketplace data, and receiving payment information from the user. The method also includes a flash-to-pay option for payment. The patent also includes the use of facial recognition techniques to verify the user’s identity. GlobalData’s report on AppDirect gives a 360-degree view of the company including its patenting strategy. Buy the report here.
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According to GlobalData’s company profile on AppDirect, blockchain-based network security was a key innovation area identified from patents. AppDirect's grant share as of September 2023 was 40%. Grant share is based on the ratio of number of grants to total number of patents.
Payment completion over video call
A recently granted patent (Publication Number: US11727368B1) describes a computer-implemented method for completing a payment over a video call. The method involves initiating a video call between a user and a vendor through an online marketplace. The video call has a scheduled appointment with a specified duration of time.
Once the video call ends, the online marketplace receives a notification from a video call application, which includes video call metadata. The video call metadata includes facial presence of the user obtained through facial recognition techniques. Using this metadata and marketplace data, the online marketplace calculates the total cost of the scheduled appointment.
The user then provides payment information to the video call application by displaying a valid payment method. The online marketplace sends a push notification to the user's mobile device, requesting confirmation of the valid payment method. The payment is processed only when the user confirms the push notification.
Additional features of the method include storing the payment information in the online marketplace, offering a flash-to-pay option as a valid payment method, and prompting the user to pay the invoice. The video call application confirms the user's payment, and if the payment information is declined, an error message is sent to the user. A confirmation is sent to the user when the payment information is successfully accepted.
The patent also describes a system for completing a payment over a video call, which includes a processor and memory with machine-readable instructions. The system performs the same steps as the method described above.
In summary, this patent presents a computer-implemented method and system for facilitating payments during video calls conducted through an online marketplace. By leveraging video call metadata and marketplace data, the method calculates the cost of the appointment and enables users to securely provide payment information and confirm payments through push notifications. This technology has the potential to streamline payment processes and enhance the user experience in online marketplaces.
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GlobalData, the leading provider of industry intelligence, provided the underlying data, research, and analysis used to produce this article.
GlobalData Patent Analytics tracks bibliographic data, legal events data, point in time patent ownerships, and backward and forward citations from global patenting offices. Textual analysis and official patent classifications are used to group patents into key thematic areas and link them to specific companies across the world’s largest industries.
