Avaya’s patent involves a method for enhancing multimedia conferences by providing shared cursors controlled by multiple users at different locations. The system records annotations and cursor movements, changes colors based on user association, and can switch cursor control based on detected events like stress levels or mood. GlobalData’s report on Avaya gives a 360-degree view of the company including its patenting strategy. Buy the report here.
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According to GlobalData’s company profile on Avaya, Intelligent contact centers was a key innovation area identified from patents. Avaya's grant share as of April 2024 was 72%. Grant share is based on the ratio of number of grants to total number of patents.
Enhanced cursor control in multimedia conferences
A recently granted patent (Publication Number: US11956290B2) outlines a method and system for enhancing multimedia conferences through the use of shared cursors controlled by multiple users. The method involves providing a first cursor shared by users on various communication endpoints, recording annotations and cursor movements during the conference, and changing the color of annotations based on the user. Additionally, the system can detect events related to the stress level or mood of a user speaking and switch control of the cursor accordingly. If an event triggers a switch in cursor control, the system can either switch control to the user experiencing the event or add a second cursor controlled by that user.
Furthermore, the system can detect additional events during the conference, such as a user walking out of the room or not paying attention, and respond by switching cursor control, removing control from a user, or adding another cursor. The system also allows for time periods for users to control the cursor after speaking and can establish sidebar communications between different communication endpoints. Overall, the patented method and system aim to improve the efficiency and engagement of multimedia conferences by dynamically managing cursor control based on user behavior and events occurring during the conference.
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GlobalData Patent Analytics tracks bibliographic data, legal events data, point in time patent ownerships, and backward and forward citations from global patenting offices. Textual analysis and official patent classifications are used to group patents into key thematic areas and link them to specific companies across the world’s largest industries.
