Mitel Networks’s patent involves electronic communication methods and systems for annotating recorded information with biometric events and contexts. The system uses participant devices to transmit biometric information during a conference, which is then analyzed and annotated for easy identification. GlobalData’s report on Mitel Networks gives a 360-degree view of the company including its patenting strategy. Buy the report here.
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According to GlobalData’s company profile on Mitel Networks, Intelligent contact centers was a key innovation area identified from patents. Mitel Networks's grant share as of May 2024 was 63%. Grant share is based on the ratio of number of grants to total number of patents.
Biometric event detection and annotation in electronic communication systems
A recently granted patent (Publication Number: US11971968B2) outlines an innovative electronic communication method that involves utilizing an electronic communication system to initiate a conference. The method includes establishing communication between a communication server, the conference, and participant devices, each associated with a unique conference participant. During the conference, participant devices transmit biometric information to the communication server, which records the conference and biometric data to create annotated recorded information. A biometric determination engine aggregates the data, comparing it to a threshold to detect biometric events, creating bookmarks in the recorded information. The annotated recorded information is then analyzed to identify bookmarks, conference content, and associated biometric events, providing insights to conference participants or presenters.
Furthermore, the patent includes additional features such as utilizing a context determination engine to analyze keywords within the recorded information, determining context, and further annotating the data. It also specifies that a predetermined number of participants must demonstrate the same biometric information within a set time frame to trigger a biometric event. The method ensures privacy by suppressing personal identifying information and authenticates biometric events with participants. The system includes components like a communication server, database, recorder, biometric determination engine, and comparison engine to facilitate the process of creating annotated recorded information with bookmarks for biometric events during electronic conferences, offering a unique approach to enhancing communication experiences.
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GlobalData Patent Analytics tracks bibliographic data, legal events data, point in time patent ownerships, and backward and forward citations from global patenting offices. Textual analysis and official patent classifications are used to group patents into key thematic areas and link them to specific companies across the world’s largest industries.
