Deutsche Telekom had eight patents in ecommerce during Q1 2024. Deutsche Telekom AG’s patents in Q1 2024 focus on managing service plans based on user identity rather than device identifiers, dynamically adapting customer service agent desktops to live audio dialogues, and repurposing corrective actions for adjacent network devices based on shared criteria. These technologies aim to improve billing systems, enhance customer service experiences, and proactively address disruptions in network services. GlobalData’s report on Deutsche Telekom gives a 360-degree view of the company including its patenting strategy. Buy the report here.
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Deutsche Telekom grant share with ecommerce as a theme is 62% in Q1 2024. Grant share is based on the ratio of number of grants to total number of patents.
Recent Patents
Application: Network connectivity based on user identity (Patent ID: US20240106818A1)
The patent filed by Deutsche Telekom AG describes techniques for managing a service plan based on user identity rather than device identifiers in a telecommunication network. The system includes components for managing identity information, service plan agreements, and device connectivity. The operations involve receiving user data, determining service plans, storing plan values, authenticating user identity, and generating device credentials for network access. The system allows users to connect multiple devices without the need for specific device identifiers in the service plan, enhancing flexibility and user experience.
The method outlined in the patent involves receiving user data, determining service plans based on biometric data or user credentials, and generating device credentials for network access. The system authenticates user identity, activates embedded Subscriber Identity Modules (eSIMs), and associates device subscription identifiers with devices in the service plan. By focusing on user identity rather than device identifiers, the system simplifies connectivity management, billing processes, and enhances user control over network access across various devices in a telecommunications network, ultimately improving user experience and operational efficiency.
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