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January 30, 2019updated 27 Jan 2022 1:44pm

Telecoms look to SMEs to grow MSS offerings

By GlobalData Technology

After being traditionally driven by large enterprises, the global managed security services (MSS) market is seeing rising demand from small and medium-sized enterprises (SMEs) that are experiencing an escalating threat environment, according to a report on the global MSS market by GlobalData.

Managed security services

To effectively deliver these services, the right blend of personnel, technology and processes must be in place – and with enough capacity to scale the security solutions in order to support the complex nature of today’s threat landscape, the 20-page report looking at the market drivers, inhibitors and trends, said.

MSS business models rely on two parameters: The service delivery approach: whether the hardware is situated at the client’s premises, provided through the cloud, or a combination of the two.

Service charging model

Telecom operators are harnessing their in-country presence and existing enterprise customer relationships as a competitive advantage when targeting local large and SME clients with MSS solutions.

Telecom companies are also turning their MSS offerings into standard solutions that are paid for on a monthly basis, without upfront fees for hardware and implementation. Usually, these solutions are delivered as a cloud-based security services model.