NCR Voyix has been granted a patent for a voice-device aided operation system that enhances Point-Of-Sale (POS) functionality. The method involves receiving voice commands at a POS terminal, processing them via a network service, and executing data actions, including configuration changes and audible outputs. GlobalData’s report on NCR Voyix gives a 360-degree view of the company including its patenting strategy. Buy the report here.
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According to GlobalData’s company profile on NCR Voyix, Automated Teller Machines (ATM) was a key innovation area identified from patents. NCR Voyix's grant share as of July 2024 was 76%. Grant share is based on the ratio of number of grants to total number of patents.
Voice-controlled operation for point-of-sale systems
The patent US12033125B2 outlines a method for enhancing transaction processing at self-service point-of-sale (POS) locations through voice input technology. The method involves a voice input device, such as a smart speaker or microphone, that is integrated with a POS terminal. When a user provides a voice command, the device captures the input and transmits it to a network service for processing. This command can include instructions to change configuration settings of the POS system. Upon processing the voice input, the network service sends back a response, which triggers a data processing action on the POS terminal. Notably, the voice input device is capable of executing a localized script to perform certain actions independently, without relying solely on the network service.
Additionally, the method allows for the recording of voice inputs as audio data within the memory of the voice input device. This feature enhances the functionality of the system by enabling the device to respond to commands and execute data processing actions based on the received responses. The patent also specifies that the responses can originate from a different networked device, further illustrating the interconnected nature of the system. Overall, this innovation aims to streamline the transaction process in retail environments by leveraging voice recognition technology to facilitate user interactions with self-service POS systems.
To know more about GlobalData’s detailed insights on NCR Voyix, buy the report here.
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GlobalData Patent Analytics tracks bibliographic data, legal events data, point in time patent ownerships, and backward and forward citations from global patenting offices. Textual analysis and official patent classifications are used to group patents into key thematic areas and link them to specific companies across the world’s largest industries.
