Nice has been granted a patent for a system and method that allows for accessing elements of a table in a digital image. The technology enables graphic-based interoperability with a computer-executed application, enhancing user experience and efficiency. GlobalData’s report on Nice gives a 360-degree view of the company including its patenting strategy. Buy the report here.

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According to GlobalData’s company profile on Nice, Intelligent contact centers was a key innovation area identified from patents. Nice's grant share as of April 2024 was 61%. Grant share is based on the ratio of number of grants to total number of patents.

Graphic-based interoperability method for accessing table elements in images

Source: United States Patent and Trademark Office (USPTO). Credit: Nice Ltd

A recently granted patent (Publication Number: US11966758B2) discloses a method and system for enabling graphic-based interoperability with a computer-executed application. The method involves examining changes in a captured screen image of a graphical user interface (GUI) generated by a third-party application and taking corresponding actions such as updating properties of an object construct or raising a software event. These actions can be triggered by various events like the end of a time period, keyboard or mouse input, or changes in the GUI.

The system described in the patent includes a computer system operating as a client with a memory and processor configured to display the GUI, examine the captured screen image for changes, and take appropriate actions based on the examination. The processor can execute a software program to facilitate this process. Additionally, the system allows for communication of information to the third-party application, utilizes object-oriented properties, and can raise events that send messages to listeners or event handlers. The method also enables communication between different executing software programs on the same computer, allowing for efficient interaction and interoperability between applications.

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GlobalData Patent Analytics tracks bibliographic data, legal events data, point in time patent ownerships, and backward and forward citations from global patenting offices. Textual analysis and official patent classifications are used to group patents into key thematic areas and link them to specific companies across the world’s largest industries.