Nice had one patents in blockchain during Q2 2024. Nice Ltd filed a patent for a system that automatically validates stored information related to a contact session by storing recordings, transcripts, and metadata in a memory, computing a hash, and storing it in a blockchain. The system can retrieve and compare the hash to ensure data integrity, generating different outputs based on the comparison result. GlobalData’s report on Nice gives a 360-degree view of the company including its patenting strategy. Buy the report here.
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Nice had no grants in blockchain as a theme in Q2 2024.
Recent Patents
Application: Contact verification and non-repudiation system (Patent ID: US20240152934A1)
The patent filed by Nice Ltd. describes a system that automatically validates stored information related to a contact session. The system involves receiving a recording or transcript of the session, along with metadata, storing them in memory, computing a hash of the recording/transcript/metadata, and storing the hash in a blockchain. The system then retrieves the hash from the blockchain, memory, or re-computes it, compares the retrieved hash, and generates an output based on the match.
Furthermore, the system includes various claims such as the type of recordings/transcripts involved, the use of a one-way hash function, metadata elements like date, time, and identifiers, and the distinction between public and private blockchains. The method also extends to validating a chain of custody related to electronic evidence and electronic data structures, emphasizing the importance of maintaining integrity and authenticity in digital interactions. Overall, the patent outlines a comprehensive system for ensuring the accuracy and validation of stored information through blockchain technology.
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GlobalData Patent Analytics tracks bibliographic data, legal events data, point in time patent ownerships, and backward and forward citations from global patenting offices. Textual analysis and official patent classifications are used to group patents into key thematic areas and link them to specific companies across the world’s largest industries.
