Nice had one patents in social media during Q2 2024. Nice Ltd filed a patent for a system that automatically validates stored information related to a contact session by storing recordings, transcripts, and metadata in a memory, computing a hash, and storing it in a blockchain. The system can retrieve and compare the hash to ensure data integrity, generating different outputs based on the comparison result. GlobalData’s report on Nice gives a 360-degree view of the company including its patenting strategy. Buy the report here.
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Nice had no grants in social media as a theme in Q2 2024.
Recent Patents
Application: Contact verification and non-repudiation system (Patent ID: US20240152934A1)
The patent filed by Nice Ltd. describes a system that automatically validates stored information related to a contact session. The system involves receiving a recording or transcript of the session, along with metadata, storing them in memory, computing a hash of the recording, transcript, or metadata, and storing the hash in a blockchain. The system then retrieves the hash from the blockchain, memory, or re-computes it, compares the retrieved hash, and generates an output based on the match.
The system's claims detail the operations of the system, including the types of recordings and transcripts involved, the use of a one-way hash function, metadata elements such as date, time, and contact identifiers, and the generation of outputs based on hash comparisons. Additionally, the claims outline scenarios involving public and private blockchains, smart contracts, and usage fees. The methods described in the claims extend beyond contact sessions to electronic evidence and data structures, emphasizing the importance of validating information through blockchain technology and hash functions.
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GlobalData Patent Analytics tracks bibliographic data, legal events data, point in time patent ownerships, and backward and forward citations from global patenting offices. Textual analysis and official patent classifications are used to group patents into key thematic areas and link them to specific companies across the world’s largest industries.
