Retail Banking: Europe 2018

Hesperia Madrid   28-Nov-2018
Silver Partner

Silver Partner

Bronze Partner

Bronze Partner

Exhibitor

Panel Partner

Coffee Break Partner

Panel Partner

Panel Partner

In association with

Speakers

Speakers

Speakers

Speakers
Lloyds digital strategy
Speakers

Speakers

Speakers

We are pleased to announce that Retail Banking: Europe will be returning for a 2nd year, this time in Madrid, following the success of the inaugural event that took place last year in Amsterdam.

Retail Banking: Europe 2018 will once again bring together industry experts and decision-makers to discuss the opportunities and changes lying ahead for the European retail banking sector. The event will provide a content-rich agenda with senior level speakers introducing some of the most innovative initiatives taking place in Europe. The day will culminate in a relaxed networking event, allowing for you to network with your peers.


About

Retail Banking: Europe 2018 will discuss the future of the retail banking industry across Europe. Stemming from our highly successful Retail Banking London conference, this event provides European perspectives on key issues facing the industry: PSD2, fintech finance, open banking, alternative lending and ever changing customer priorities.

The Retail Banking sector is changing beyond recognition with previously established institutions being disrupted by fintech firms who are arguably showing that there is an alternate – and better – way to do banking.

  • The traditional banks need to catch up although there is much innovation occurring within many retail banks – but is this enough?
  • What has been the effect after almost a year since the implementation of Open Banking?
  • Customer experience and lack of satisfaction with the traditional banks are leading to radical changes in the market, but how do you provide the ideal experience for customers?
  • Much is discussed about artificial intelligence and blockchain, but how revolutionary will they be in retail banking and what applications can they fulfill?
  • Like every other sector, retail banking is being disrupted and transformed in this new digital age, so where will the sector be in ten years?

Attend

Register Now 

To register now, or for more information, please contact Carlo Mancini:

T: +44 (0) 20 3096 2582

E: carlo.mancini@compelo.com

STANDARD RATES
Banks & Industry Associations €1250
Financial Service Providers, Technology Companies and Fintechs €1950
 Dinner Only  €250

 

Why Attend?

  • Hear from key senior industry thought leaders via informative and inspiring keynote sessions
  • Network with speakers, participants, partners and share best practise with your peers
  • Discover the latest key industry trends and discuss practical solutions to the most pressing industry questions

 

 

 

Who Attends?

The annual event brings together decision-makers and specialists from a variety of key sectors, job titles include:

  • CEOs, CFOs, CIOs
  • Chief Transformation Officers
  • Chief Innovation Officers
  • Managing Directors/Project Directors
  • Director Compliance Retail Banking
  • Head of Digital
  • Head of Channel Management
  • Head of Portfolio Management
  • Head of Operations
  • Heads of International/Group Strategy
  • Heads of Financial Services
  • Heads of Consumer Finance
  • Fintech & Innovation Managers

Company Type:

  • Retail banks
  • Financial Advisers
  • Consultants
  • Tech Providers/FinTech

Terms and Conditions

Changes and Cancellation 
We reserve the right to change event details if necessary, although we will endeavor to keep all changes to a minimum. We will inform you as soon as possible of important changes, for example name or date changes.
Substitutions may be made in writing at any time and will incur no penalty fee. Cancellations without a substitute delegate received a month prior to the event will be subject to a 20% cancellation charge. Delegates canceling after this date without a substitute delegate will be required to pay the full fee and no refund will be made. Cancellations must be received in writing or via email and will not be accepted over the phone.

Force Majeure
We reserve the right to cancel the event by reason of Force Majeure, included but not limited to fire, flood, extreme weather conditions, acts of war or violence, malicious damage, explosion, earthquake, strike, civil disturbances, political unrest, riot, labour dispute, power cuts or any other extraneous variable beyond Compelo’s control.


Testimonials

Judges

Venue

Hesperia Madrid

Retail Banking: Europe is moving to Madrid for its second edition. It will be held at the Hesperia Madrid.

The city’s most chic avenue, the hub of business and culture: the Paseo de la Castellana, home of the Hotel Hesperia Madrid, providing it an ideal location. Situated one step away from the most exclusive shops and with an easy access to the airport, the fairgrounds and many other attractions, either touristic, cultural or sportives.

We have a negotiated rate with the hotel so if you would like to book a room please click here

If you have problems with your reservation please contact Rachel Archer on rachel.archer@compelo.com


Speakers

Elena Alfaro, Global Head of Data & Open Innovation, BBVA

Elena Alfaro is the Global Head of Data & Open Innovation in BBVA Group, which functions include the generation of machine learning algorithms that constitute the intelligence behind BBVA’s digital products, as well as the transformation of BBVA’s skills and culture into a data-driven organization. She also leads the Group´s efforts to make the most of Open Innovation, both for the Bank and for our partners in the external ecosystem. Before that, Elena was the CEO of BBVA Data & Analytics, the Group’s Center for Excellence in Data Science and Advanced Analytics, position that she held during 3 years. Before joining BBVA, Elena worked at Ericsson, playing an important role in telecommunications development in EMEA and LATAM, and broadening afterwards her experience as an expert in innovation. Regarding her background: Elena has a BA in Economics & Business Administration by the Universities of Sunderland (UK) and Universidad Autónoma (Madrid), and a Master in Intangibles Analysis and Management. She has taken part in the program “40-under-40 Young European Leaders” in 2013 edition.

 

Ramon Billordo, Head of Consumer Finance Business for Santander Consumer Finance, Banco Santander

Ramon Billordo is a senior executive with a wide range of international experience in financial services.  He currently serves as Management Committee member of Santander Consumer Finance and is in charge of its global consumer (non-auto) business.  He is leading its digital transformation efforts across Europe and serves on customer advisory boards of two Fintechs that specialize in e-Commerce and digital interaction.  Previously, Ramon was the CEO of AIG Bank in Poland, SVP CEO of AIG Consumer Finance Latin America, and CFO and Head of Business Development AIG Consumer Finance for Europe, Latin America and Asia, based in New York City. He has also held various other senior positions covering Europe, Asia, US and Latin America, and has served on numerous management boards. Ramon has an MBA in Finance and Economics from the Stern School of Business in New York and a degree in Accounting from the University of Buenos Aires.

 

Stefan Bishop, Regional Director, EMEA, Ethoca

Stefan heads up Ethoca’s issuer, merchant and partner relations across Europe, the Middle East and Africa. Since joining the company in 2016, Stefan has successfully helped the regions’ leading card issuing banks and ecommerce merchants eliminate fraud and solve customer disputes through digital, call center and back-office technology channels. With over 20 years of business development and commercial leadership roles within leading multinational payments and engineering businesses, Stefan thoroughly enjoys the challenge of working for this fast-paced, successful fintech organization. Ethoca is the leading global provider of collaboration-based technology solutions that enable online merchants and card issuers to work together to stop fraud, accept more transactions and increase revenue.

 

Andrew Clark, Vice President APAC, Moven

Andrew Clark is the VP for Moven APAC and leads global pre-sales where he combines his years of experience in financial services, strategy and architecture to help large banks assess the opportunity to partner with Moven. Moven is a NY based mobile banking start-up focussed on changing the banking experience and currently partnered with TD bank in Canada and Westpac in New Zealand. Andrew previously was part of a large financial services enterprise moving into Fintech allows him to speak with authority across aspects of agile, security, compliance, operations and integration. Andrew is a technologist focussed 100% on delivering business outcomes and transformative customer experiences.

 

Angelo D’Alessandro, buddybank Founder, Unicredit

Angelo D’Alessandro has 19 years in the European banking industry between technology, innovation, marketing and execution of digital transformation programs. He has found building two new digital banks from scratch an amazing journey. In 2000, Angelo started as an IT guy at Cisalpina Gestioni Asset Management, one of the most successful AM companies at that time. In 2008, I joined UniCredit, collaborating on technology strategies and launching the first group innovation program. Within a few years, he had the opportunity to lead the innovation department learning how to foster innovation in a multinational bank with 130.000 employees. In 2015 Angelo founded buddybank® for UniCredit, a brand-new conversational bank exclusively designed for iPhone with a 24/7 messaging-concierge. buddybank® operates in Italy with plans to expand its business in other countries by 2019. buddybank v1 was a separated legal entity with an autonomous European banking license and a brand-new IT infrastructure (built in one year). buddybank v2 has been totally integrated in UniCredit (in nine months), leveraging on the solidity of UniCredit’s banking products and becoming a new digital channel for the entire group. The team doubled the first year target. Their customers are their ambassadors, they love to converse with us using the same natural language they use with their best friends every day. Angelo’s story is a thrilling roller-coaster ride, is a great and complex managerial experience and the best MBA you can have. He is the lucky husband of an inspiring American woman from Los Angeles.

Bijna K. Dasani, Head of Business Architecture and Innovation, Group Transformation, Lloyds Banking Group

Bijna has a robust track record of delivering successes for global Financial Services firms, across products, asset classes and markets. Bijna influences to deliver and builds high performing teams. Bijna serves the Boards of CIONet, IPQC CDO Exchange Series, and the Inclusive Companies Network. She is a FinTech Mentor and films videos on Mentorship, Leadership & Technology. Bijna is a Fellow of the Royal Society for the encouragement of Arts, Manufactures and Commerce (RSA), a Leadership Fellow at St. George’s House, Windsor Castle and an Associate Member of Oriel College, University of Oxford. Bijna advises and advocates for a diversified portfolio of Business, Technology, Social Impact, I&D causes. She has spoken to global audiences at Millennial Board, Deloitte, Edinburgh DataFest, Amazon, Sky, IPQC CDO Exchange, Lloyds Banking Group, Universities (Auburn, BPP, Edinburgh, De Montfort, Imperial College London, Oxford, Sheffield), Appway, CIO NEXT, Bloomberg, and others. She serves as a Host / Judge / Speaker for a portfolio of events and awards. Bijna has been recognised for her contributions as a ‘Global Champion’ (#60) of the Top 100 Executive #FTHERoes18 by the Financial Times (2018), with an Honorary Doctorate from De Montfort University (2018), by the Lloyds Banking Group Ethnicity Role Models List as one of the Top 100 (2018) and by felicitation at the House of Lords (UK), at the NRI Pride of India World Summit (2017) for ‘making India proud’. Bijna is credited as one of the Top 50 Visionary Young Leaders in Business, by Henley Business School (2017), one of 35 leading British business women under 35, by Management Today, Accenture and The Telegraph (2015) a Rising Star by We Are the City (2013) and has received recognition with nine further honours including the National Diversity Awards (2012) and the Asian Women of Achievement Awards (2010). Bijna is also the International Women’s Day Young Achiever of the Year (2006).

Martin Ekenbäck, Business Development Director, Tink

Martin Ekenbäck is the Business Development Director at Tink. Founded in 2012, Tink enables banks to become data-driven and capture the opportunities of Open Banking through easy-to-use APIs. Its products include Account Aggregation, Payment Initiation, Categorisation and Personal Finance Management, that are offered as a managed service. Tink’s technology can be used to develop standalone services or to be integrated into existing banking applications. Its current partners include ABN AMRO, BNP Paribas Fortis, Nordea, Klarna and SEB.

 

 

 

Ricardo Gomez, Chief Operating Officer, Wizink

Ricardo Gomez is a senior executive with over 25 years’ experience in managing tech and innovative companies and fintech projects. He brings a unique combination of customer focus and operating experience to drive growth, industry leadership and shareholder value. Ricardo joined Wizink in March 2016 as Chief Operating Officer, being responsible for Technology, Operations and Service Channels areas.  He plays an important role in transforming IT&Ops areas and overcoming the challenge of Wizink Digital Transformation. Ricardo started his career in Accenture and Grupo Ferrovial where he held different senior positions. He acted as COO&CIO in several TMT companies, managing teams of more than 300 people spread across the globe, leading in fostering projects from Technology and Operations Transformation, IT Platform Development, Big Data and Mobile Payments. Ricardo is proven as a key element in the transformational journey in the ever evolving financial and technology space. He holds a MEng in Industrial Engineering, with a MSc in Industrial Organization, from Universidad Politécnica in Madrid and, additionally, an Executive MBA from IESE Business School (Universidad of Navarra).

 

Michael Lakhal, Product Manager, OneSpan

As a Global eSignature Product Manager, Michael has more than 10 years of experience in the Digital Signature market focusing on B2C for financial services. His first experience in financial services was as an e-commerce manager at Cofidis and Banque Accord (French banks). In 2008, he joined QuickSign as the first employee to build the first mass market platform for B2C transactions based on OpenTrust signature engine, mainly focusing on onboarding for financial industry. He joined OpenTrust (the CA) in 2013 as a e-signature Product Manager to expand the business focusing on B2C for financial services. In 2015/16 with the acquisition of OpenTrust by DocuSign, his role changed to drive the EMEA product marketing activity. Today he is now Global eSignature Product Manager at OneSpan.

 

Antti Lemberg, Associate Director, Frontier Economics

Antti is the head of financial services at Frontier Economics, the leading European microeconomics consultancy. Antti’s team of more than 20 colleagues advises banks, insurers, payment systems and financial services regulators on commercial and regulatory strategy across Europe, Africa and Latin America. Antti’s recent engagements include creating a new innovation strategy and process for a multinational retail bank and designing a new regulatory strategy for a retail bank. Antti has also advised on every major competition regulatory investigation since early noughties. In relation to Open Banking, Antti has lead numerous engagements ranging from risk assessments, to new proposition design with several European banks.  Most recently, as the focus of banks and TPPs turn from compliance to operating in the PSD2 world, Antti has devoted an increasing proportion of his time to helping his clients monitor and test customer responses.

Nieke Martens, Head, Digital Hub, Rabobank

Nieke Martens is a banking professional with over 20 years international experience in investment banking and private banking in the USA, Denmark, UK and the Netherlands. Nieke is currently heading the Digital Hub for Rabobank, being responsible for the digitalisation of customer journeys for all Rabobank’s business lines. Nieke holds a degree in Business Economics from Tilburg University and a MBA from INSEAD.

 

 

 

 

Pedro Pinto Coelho, Chairman and Chief Executive, Banco BNI Europa

Pedro Pinto Coelho is the Executive Chairman of Banco BNI Europa, a new Challenger bank based in Portugal focused on innovation and Fintech partnerships creating an ecosystem of financial products and services. He is also Chairman of the Portuguese Fintech and Insurtech Association. Mr. Pinto Coelho has more than 20 years of international experience in the financial services industry across three continents. Before joining BNI Europa, he held several leadership positions such as CEO of Azure Wealth, a Wealth manager based in Switzerland; Founder and  CEO of Standard Bank Angola, Board member of Standard Bank Mozambique, Exco member of Standard Bank Group CIB in South Africa, Founder and CEO of Amorim Global Investors, a private equity firm, Global Head of Financial Advisory at Banif Investment Banking Group, Executive Board Member  of Banif Investment Banking Brazil and Head of Investment Banking for Portugal at Citigroup. He holds a MBA from HEC School of Management a MSc in Management Information Systems from ISCTE-IUL and a MSc in Industrial Engineering from UNL.

 

Pablo Ruiz Correa, Head of Digital Innovation, Liberbank

Pablo has over 20 years of international experience with a successful track record for delivering business innovation and digital transformation for financial services organizations such as Liberbank, Banco Santander and JPMorganChase. As Head of Digital Innovation at Liberbank, he is responsible for Digital Innovation, delivering a new Agile Business Organization, building an Open Banking ecosystem, running Fintech collaboration program’s and implementing new digital solutions within retail banking. As Former Global Head of Open Innovation at Banco Santander, he was responsible for managing FinTech acceleration programs in Madrid, New York, San Francisco, London and Helsinki. Pablo holds a BSc in Computer Science by the University Pontificia of Comillas (Madrid) and a PDD in Business Administration at IE Business School. Intraentrepeneur, active speaker and startup mentor within the early stage FinTech ecosystem.

 

Francisco Sierra, Head of European Markets and General Manager Spain, N26

Francisco has more than ten years experience in banking and financial services. Born in Madrid, he studied Industrial Engineering at ICAI School of Engineering of the U. Pontificia de Comillas and an MBA at IESE Business School. He started his career in investment banking at JP Morgan before moving on to venture capital at Active Venture Partners. More recently, prior to becoming General Manager Spain at N26, he held two senior positions at Funding Circle as Managing Director for Spain and as Head of Strategy and Business Operations for the US. Now Francisco will expand his current role at N26 to become Head of European Markets.

 

 

 

Manuel Silva, Managing Partner, Santander InnoVentures

Manuel is Managing Partner at Santander InnoVentures and oversees the investment team and sourcing and execution of new investments. Before joining Santander in 2015, Manuel was the founding member of BBVA Ventures out of San Francisco, which he started after spending 5 years at BBVA in Corporate Development and Innovation functions. Manuel holds a B.A. in Business Administration from CUNEF (Madrid), an MPhil in Philosophy, Politics and Economics from Sciences Po (Paris) and has conducted doctoral level research on Chinese Economics at the Chinese University of Hong Kong. Manuel lives in London but spends substantial time in San Francisco and Latin America.

 

Enrique Tellado, Chief Executve Officer, EVO Banco

Enrique Tellado Nogueira was born in Lugo, Spain in 1974. He has a bachelor of Economic and Business Administration in C.E.U. San Pablo – Complutense University of Madrid and studies in École Supérieure du Commerce Exterieur of París and The London School of Economics.

He has held positions of responsibility in consultancy firms such as McKinsey & Company and Boston Consulting Group. After that, in 2007 he started in the bank sector with different roles in Strategic and Finance areas. In 2012, Enrique leads the privatization of NCG Bank. In February, 2014, Tellado joined EVO Banco as CEO.

 


Partners


Silver Partner

OneSpan

About OneSpan
OneSpan enables financial institutions and other organizations to succeed by making bold advances in their digital transformation. We do this by establishing trust in people’s identities, the devices they use, and the transactions that shape their lives. We believe that this is the foundation of enhanced business enablement and growth. More than 10,000 customers, including over half of the top 100 global banks, rely on OneSpan solutions to protect their most important relationships and business processes. From digital onboarding to fraud mitigation to workflow management, OneSpan’s unified, open platform reduces costs, accelerates customer acquisition, and increases customer satisfaction. Learn more about OneSpan at OneSpan.com and on TwitterLinkedIn and Facebook.


https://www.onespan.com/

Silver Partner

Tink

Tink enables banks to become data-driven and capture the opportunities of Open Banking.

Tink provides easy-to-use APIs as building-blocks to create the next generation banking services. Its products include Account Aggregation, Data enrichment and Categorisation, Payment Initiation and Personal Finance Management that are offered as a managed service.

Tink’s technology can be used to develop standalone services or be integrated into existing banking applications. Its current partners include ABN AMRO, BNP Paribas Fortis, Nordea, Klarna and SEB.

Tink is at the forefront of how people will engage with their money in the future, building a world where money works. Tink’s goal is to help people understand their finances, empower them to make smarter decisions and ultimately bring financial happiness.


https://www.business.tink.se/

Bronze Partner

Frontier Economics

At Frontier we use economics to understand the dynamics between businesses, markets, regulation and policy. We take on interesting and high-profile challenges faced by clients who range from blue chip multinationals to charities and governments.

Our financial services team advises major banks, insurance companies, card schemes, regulators, policy makers and fintechs on commercial and regulatory decisions. The team’s recent work has included developing innovation strategies in an Open Banking world, building regulatory brands in the context of changing policy and using behavioural economics to improve digital customer journeys.


http://www.frontier-economics.com/

Bronze Partner

Infocert

InfoCert is the largest Certification Authority in Europe active in more than twenty countries. We enable companies to digitalize their business processes leveraging on our portfolio of trust-based solutions like eId, eSignature, eSeal, eDelivery and legal preservation of documents.

InfoCert holds a significant number of patents in the “digital trust” space while the ISO 9001, 27001 and 20000 certifications testify our commitment to the highest level of quality in the provision of our services and in the management of IT security.

InfoCert is a Qualified Trust Service Provider fully compliant with the requirements of the eIDAS Regulation and ETSI-EN-319-401 standards.

In Europe, InfoCert holds a 51% stake in Camerfirma, a leading certification authority in Spain, and 50% in LuxTrust, the leading company in Digital Trust in Luxembourg. In Italy, InfoCert owns 80% of Sixtema a provider of technological solutions and consulting services for SMEs and trade associations.


https://infocert.digital/

Exhibitor

Collinson

Collinson is a global leader in loyalty and benefits. We craft customer experiences which enable some of the world’s best known brands to acquire, engage and retain the most demanding and choice-rich customers. Collinson is the operator of Priority Pass, the original and best-known airport experiences programme.


http://www.collinsongroup.com/

Panel Partner

Ethoca

Ethoca is the leading, global provider of collaboration-based technology that enables card issuers and ecommerce merchants to increase card acceptance, stop more fraud, recover lost revenue and eliminate chargebacks from both fraud and customer service disputes. Through the Ethoca Network we are closing the information gap between card issuers and merchants. This unique capability makes fraud and customer dispute insight available and actionable in real time.

Our suite of services delivers significant revenue growth and cost saving opportunities to more than 5400 merchants in 40+ countries and more than 585 card issuers in 20+ countries. To learn more visit www.ethoca.com


https://www.ethoca.com/

Coffee Break Partner

Collinson

Collinson is a global leader in loyalty and benefits. We craft customer experiences which enable some of the world’s best known brands to acquire, engage and retain the most demanding and choice-rich customers. Collinson is the operator of Priority Pass, the original and best-known airport experiences programme.


http://www.collinsongroup.com/

Panel Partner

Intelligent Environments

Intelligent Environments is an international provider of innovative financial services technology. Our mission is to enable our clients to deliver a simple, secure and effortless digital customer experience.

We do this through Interact®, our digital financial services platform, which enables secure customer acquisition, onboarding, engagement, transactions and servicing across any digital channel and device. Today these are predominantly focused on smartphones, PCs and tablets. However Interact® will support other devices, if and when they become mainstream.

We provide a more viable option to internally developed technology, enabling our clients with a fast route to market whilst providing the expertise to manage the complexity of multiple channels, devices and operating systems. Interact® is a continuously evolving digital customer engagement platform that ensures our clients keep pace with the fast moving digital landscape.

We are immensely proud of our achievements, in relation to our innovation, our thought leadership, our industrywide recognition, our demonstrable product differentiation, the diversity of our client base, and the calibre of our partners.

For many years we have been the digital heart of a diverse range of financial services providers including Generali Worldwide, HRG, Ikano Retail Finance, Lloyds Banking Group, MotoNovo Finance, Think Money Group and Toyota Financial Services.


https://www.intelligentenvironments.com

Panel Partner

Moven Enterprise

Moven Enterprise, headquartered in NYC, is the technology solution division of Movencorp, Inc. launched by Brett King, Moven’s executive chairman and founder. Moven Enterprise is the leading mobile smart-banking technology platform which is proven to reduce attrition rates, drive new revenue streams and significantly reduce customer acquisition costs for banks. Moven Enterprise’s technology solutions empower banks to offer a turnkey, modular, AI-driven, mobile-banking PFE (personal financial experience) to customers.


http://moven.com/

In association with

CPD Certified

As with all of our events, Retail Banking: Europe 2018 is CPD certified, allowing you to earn up to 7 points towards your professional development and helping you and your organisation to keep skills and knowledge up to date.


https://cpduk.co.uk/

Speakers




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Lloyds digital strategy

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Awards

ELIGIBLE INSTITUTIONS FOR THE RETAIL BANKING: EUROPE 2018 INCLUDE:

Agenda

Retail Banking: Europe 2018 

We are currently working on this year’s agenda but the latest version is available below.

If you are interested in speaking at the upcoming Retail Banking: Europe Conference, please contact Daniel Dowson:

T: +44 (0) 207 936 6648

E: daniel.dowson@compelo.com


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Contact Us

General Enquiries

Rachel Archer
+44 (0)207 936 6591
rachel.archer@compelo.com

Sponsorship Enquiries

Ray Giddings
+44 (0) 203 096 2585
ray.giddings@compelo.com

Speaker Enquiries

Daniel Dowson
+44 (0) 207 936 6648
daniel.dowson@compelo.com

Delegate Enquiries

Carlo Mancini
+44 (0) 20 3096 2582
carlo.mancini@compelo.com

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