Contact Centre as a Service

Analyst Comment

Microsoft contact center portfolio is puzzling

It is not clear whether Microsoft Dynamics 365 Contact Center is a unique persona or merely a twin.

GlobalData Technology
close

Sign up to the newsletter: In Brief

Visit our Privacy Policy for more information about our services, how we may use, process and share your personal data, including information of your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.

Thank you for subscribing

View all newsletters from across the GlobalData Media network.

close