TigerConnect’s patented system allows for message notifications to be sent via alternate communication methods if the recipient does not have the messaging application. The system determines recipient association with the app and provides a secure link for real-time conversations. GlobalData’s report on TigerConnect gives a 360-degree view of the company including its patenting strategy. Buy the report here.

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According to GlobalData’s company profile on TigerConnect, Instant messaging applications was a key innovation area identified from patents. TigerConnect's grant share as of May 2024 was 50%. Grant share is based on the ratio of number of grants to total number of patents.

Message notification system for sending messages to non-app users

Source: United States Patent and Trademark Office (USPTO). Credit: TigerConnect

A recently granted patent (Publication Number: US11963073B2) describes a system designed to enhance messaging communication between users. The system includes a message server equipped with a processor and memory that stores computer executable code to facilitate various functions. These functions include receiving messages from sending devices executing messaging applications, determining recipient contact information, and transmitting messages to recipients via the messaging application if they are associated with a recipient device. If the recipient is not associated with the messaging application, the system stores the contact information in a database and sends a message notification alert via an alternate communications method, such as a link to a secure browsing session for real-time conversation between the sender and recipient.

Additionally, the system includes features like receiving authentication requirements to restrict access to messages until met by the recipient, providing a web-based interface for recipients to download the messaging application, and including fields in the message notification alert with information like ephemeral limitations on reading the message, sender and recipient indicators, and the ability to send subsequent messages in the conversation via the alternate communications method. The alternate communications methods mentioned in the patent include SMS messaging and email messaging, offering users flexibility in how they engage with the messaging system. Overall, the patented system aims to streamline messaging communication by adapting to the recipient's device capabilities and preferences, ensuring efficient and secure message delivery.

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GlobalData, the leading provider of industry intelligence, provided the underlying data, research, and analysis used to produce this article.

GlobalData Patent Analytics tracks bibliographic data, legal events data, point in time patent ownerships, and backward and forward citations from global patenting offices. Textual analysis and official patent classifications are used to group patents into key thematic areas and link them to specific companies across the world’s largest industries.