Twilio had seven patents in artificial intelligence during Q1 2024. Twilio Inc’s patents filed in Q1 2024 focus on methods and systems for automated message delivery feedback, formatting raw text using machine-learning models, message delivery prioritization based on delivery attributes, and messaging system account management using autoencoders. These innovations aim to improve user experience and efficiency in message transmission and account management processes. GlobalData’s report on Twilio gives a 360-degree view of the company including its patenting strategy. Buy the report here.
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Twilio grant share with artificial intelligence as a theme is 28% in Q1 2024. Grant share is based on the ratio of number of grants to total number of patents.
Recent Patents
Application: Pipeline flow management for calls (Patent ID: US20240064239A1)
The patent filed by Twilio Inc. describes a method and system for generating a pipeline flow that includes multiple components associated with component configurations, processing actions on a user account by applying the pipeline flow to select the appropriate component configuration based on parameters. The system involves receiving requests to generate and process pipeline flows, associating them with user accounts, and dynamically adjusting the pipeline flow based on parameters received during communication.
The method and system outlined in the patent involve identifying user accounts, generating pipeline flows with associated components and configurations, processing actions on these accounts by selecting components based on configurations, and dynamically adjusting the pipeline flow based on parameters received during communication. The system further includes rules for configuring the pipeline flow, triggering components based on availability of outputs, and handling various types of calls. Additionally, the patent covers the use of an API for triggering actions, incorporating internal and external components, and updating the pipeline flow based on parameters received during processing.
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GlobalData Patent Analytics tracks bibliographic data, legal events data, point in time patent ownerships, and backward and forward citations from global patenting offices. Textual analysis and official patent classifications are used to group patents into key thematic areas and link them to specific companies across the world’s largest industries.
