Twilio had eight patents in cloud during Q4 2023. Twilio Inc’s patents filed in Q4 2023 focus on features such as sending messages via multiple communication channels, transferring messaging conversations between user accounts, customizable cloud-based software platforms, managing interactions with computerized systems, and intelligently handling routing requests in customer engagement environments. These patents highlight the company’s innovation in enhancing communication and user experience through technology. GlobalData’s report on Twilio gives a 360-degreee view of the company including its patenting strategy. Buy the report here.
Smarter leaders trust GlobalData
Access deeper industry intelligence
Experience unmatched clarity with a single platform that combines unique data, AI, and human expertise.
Twilio grant share with cloud as a theme is 12% in Q4 2023. Grant share is based on the ratio of number of grants to total number of patents.
Recent Patents
Application: Messaging via multiple communication channels using preconfigured content resources of a software as a service platform (Patent ID: US20230421628A1)
The patent filed by Twilio Inc. describes a method, system, and computer-readable medium for sending messages via a software-as-a-service (SaaS) platform using dynamic variables in content templates. The method involves receiving a request to send a message, obtaining a content template with dynamic variables, preparing the message based on the template and request, and sending the message to a recipient device via a communication channel. The system includes a memory and processing device to perform these operations, while the computer-readable medium contains instructions for executing the method.
The method allows for the customization of messages by generating dynamic variables based on data stored at the SaaS platform, ensuring that messages are tailored to the recipient at the time of sending. The system and computer-readable medium provide a structured approach to handling message preparation and delivery, including identifying dynamic variables, determining values for these variables, and translating content templates to correspond with the communication channel used. Overall, the patent outlines a comprehensive system for efficient and personalized message communication through a SaaS platform.
To know more about GlobalData’s detailed insights on Twilio, buy the report here.
Data Insights
From
The gold standard of business intelligence.
Blending expert knowledge with cutting-edge technology, GlobalData’s unrivalled proprietary data will enable you to decode what’s happening in your market. You can make better informed decisions and gain a future-proof advantage over your competitors.
GlobalData, the leading provider of industry intelligence, provided the underlying data, research, and analysis used to produce this article.
GlobalData Patent Analytics tracks bibliographic data, legal events data, point in time patent ownerships, and backward and forward citations from global patenting offices. Textual analysis and official patent classifications are used to group patents into key thematic areas and link them to specific companies across the world’s largest industries.
