Twilio had four patents in digitalization during Q1 2024. Twilio Inc filed patents in Q1 2024 for a system facilitating contextual communications, automated marketing campaign techniques with exit criteria based on contact record updates, and messaging system account management using autoencoders to determine message transmission based on differences in encoded representations. GlobalData’s report on Twilio gives a 360-degree view of the company including its patenting strategy. Buy the report here.
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Twilio grant share with digitalization as a theme is 25% in Q1 2024. Grant share is based on the ratio of number of grants to total number of patents.
Recent Patents
Application: System and method for contextual communication (Patent ID: US20240098149A1)
The patent filed by Twilio Inc. describes a system and method for facilitating contextual communications by creating a contextual resource associated with a communication session, receiving incoming communication requests, setting contextual information, and performing contextual communication actions. The method involves accessing a contextual resource with contextual information indicating the state of an application, establishing a second communication session based on this information, detecting requests from the first device, and providing responses via the second communication session. The system includes processors and computer-readable media storing instructions to perform these operations, such as generating contextual resources, rerouting communication sessions, and providing user interface customization based on the state of the application.
Overall, the patent focuses on enabling contextual communications by utilizing contextual resources to enhance communication sessions. It involves accessing, establishing, and responding to communication requests based on the state of the application and user actions. The system and method described aim to improve the efficiency and effectiveness of communication processes by providing tailored responses and user interfaces, ultimately enhancing the overall communication experience for users interacting with different communication modalities and devices.
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