Twilio had four patents in ecommerce during Q1 2024. Twilio Inc filed patents in Q1 2024 for systems and methods related to contextual communications, automated marketing campaigns, and messaging system account management. These patents describe techniques for associating communication sessions with contextual resources, setting contextual information, defining exit criteria for marketing campaigns, and using autoencoders to manage electronic messages for transmission to recipients. GlobalData’s report on Twilio gives a 360-degree view of the company including its patenting strategy. Buy the report here.

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Twilio grant share with ecommerce as a theme is 25% in Q1 2024. Grant share is based on the ratio of number of grants to total number of patents.

Recent Patents

Application: System and method for contextual communication (Patent ID: US20240098149A1)

The patent filed by Twilio Inc. describes a system and method for facilitating contextual communications by creating a contextual resource associated with a communication session, receiving incoming communication requests, setting contextual information, and performing contextual communication actions. The method involves accessing a contextual resource with information indicating the state of an application, establishing a second communication session based on this information, detecting requests from the first device, and providing responses via the second communication session. The system includes processors and computer-readable media storing instructions to perform these operations, such as generating contextual resources, rerouting communication sessions, and providing application states to devices for customized user interfaces.

Overall, the invention enables seamless and efficient contextual communications by utilizing contextual resources to manage different communication modalities and states of applications during communication sessions. By associating communication sessions with contextual information and responding to requests based on this information, the system ensures a smooth flow of communication between devices. Additionally, the system allows for rerouting communication sessions to different devices and providing application states for customized user interfaces, enhancing the overall user experience and efficiency of communication processes.

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GlobalData Patent Analytics tracks bibliographic data, legal events data, point in time patent ownerships, and backward and forward citations from global patenting offices. Textual analysis and official patent classifications are used to group patents into key thematic areas and link them to specific companies across the world’s largest industries.