Avaya has been granted a patent for a communication method that ensures compliance with predefined conditions during communication sessions. The system continuously monitors a heartbeat signal and an authentication code, establishing or terminating sessions based on whether the required conditions are met. GlobalData’s report on Avaya gives a 360-degree view of the company including its patenting strategy. Buy the report here.
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According to GlobalData’s company profile on Avaya, Intelligent contact centers was a key innovation area identified from patents. Avaya's grant share as of July 2024 was 71%. Grant share is based on the ratio of number of grants to total number of patents.
Communication session compliance with predefined conditions and requirements
The patent US12052296B2 outlines a communication method and system designed to ensure the integrity and requirements of a communication session between two devices. The method involves continuously receiving a heartbeat signal from at least one of the devices, which is crucial for establishing and maintaining the session. A call setup message is sent from the first device to the second, and the session is only established if a specific call requirement is met and the heartbeat signal is received at the time of the call setup. Throughout the session, the method includes monitoring to ensure that the call requirement remains satisfied by comparing an authentication code generated based on the requirement with the heartbeat signal. If the requirement is not met, the session is disabled, preventing media exchange between the devices.
The communication system described in the patent comprises a processor and computer memory that facilitate the monitoring and management of the communication session. It determines the reception of heartbeat signals and assesses whether the call requirements are fulfilled. The system can interrupt the session if the requirements are not met, which includes disabling the media path between the devices. The call requirements may include functionalities such as call recording or the inclusion of additional devices in the session. The patent also specifies that the monitoring can be performed by various entities, including the devices themselves, a server, or a Session Border Controller (SBC). Overall, the patent emphasizes a structured approach to maintaining communication integrity through continuous monitoring and validation of session requirements.
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GlobalData Patent Analytics tracks bibliographic data, legal events data, point in time patent ownerships, and backward and forward citations from global patenting offices. Textual analysis and official patent classifications are used to group patents into key thematic areas and link them to specific companies across the world’s largest industries.
