CDW has been granted a patent for a computer-implemented method that facilitates access to information technology services. The method involves initializing a machine avatar, establishing a network tunnel, analyzing the customer’s computing environment, and providing recommendations for improvement. This innovation aims to enhance IT service delivery. GlobalData’s report on CDW gives a 360-degree view of the company including its patenting strategy. Buy the report here.
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According to GlobalData’s company profile on CDW, was a key innovation area identified from patents. CDW's grant share as of May 2024 was 28%. Grant share is based on the ratio of number of grants to total number of patents.
Facilitating access to it services through machine avatar analysis
A recently granted patent (Publication Number: US11996977B2) discloses a computer-implemented method aimed at enhancing access to information technology services. The method involves receiving a customer's selection of services, initializing a machine avatar by analyzing these services, establishing a network tunnel to the customer's base management node, analyzing the customer's computer network to assess its validity, and transmitting recommendations for improving the customer's computing environment based on this analysis. Additionally, the method includes receiving and managing network traffic directed towards the selected services, ensuring a comprehensive approach to optimizing the customer's IT environment.
Furthermore, the patent encompasses a computing system and a non-transitory computer-readable medium containing program instructions that execute the method described above. The system and medium facilitate the generation of virtual machines, deployment in cloud computing platforms, encryption of transmitted data, and decryption of received data via the network tunnel. The instructions also enable the identification of asset validity through querying computer networks, transmission of this validity, and retrieval of initialization data from a database routing table. Overall, the patent aims to streamline the process of assessing and improving a customer's computing environment by leveraging machine avatars and network tunnels to enhance the delivery and management of information technology services efficiently.
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GlobalData Patent Analytics tracks bibliographic data, legal events data, point in time patent ownerships, and backward and forward citations from global patenting offices. Textual analysis and official patent classifications are used to group patents into key thematic areas and link them to specific companies across the world’s largest industries.
