Mitel Networks has patented a communication system to combat spoofed callers. The system issues tokens or certificates to network connections, verifying their validity with a receiving party before transmitting a message with caller ID and call time. The system also creates a directory of trusted members and tertiary contacts to enhance security. GlobalData’s report on Mitel Networks gives a 360-degree view of the company including its patenting strategy. Buy the report here.
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According to GlobalData’s company profile on Mitel Networks, Intelligent contact centers was a key innovation area identified from patents. Mitel Networks's grant share as of February 2024 was 79%. Grant share is based on the ratio of number of grants to total number of patents.
Mitigating spoofed callers using trusted social media connections
A recently granted patent (Publication Number: US11917098B2) outlines an electronic communication system designed to combat spoofed callers by creating and utilizing a directory of trusted members. The system involves a first client device linked to a communications network, a social media application that generates the directory from social media platforms, and a dialer service module that stores caller information in a database. The network queries this database to verify if incoming calls are from trusted members or tertiary contacts, ensuring secure communication.
Furthermore, the system validates the identity of callers by comparing them to the directory of trusted members, preventing unauthorized calls from reaching the intended recipient. If a caller is not validated, the call is not routed to the recipient. The system also includes features such as generating heads up messages for proposed calls, displaying relevant information about the caller, and allowing the recipient to accept, reject, or reschedule calls. By leveraging social media connections and digital certificates, this system provides a robust solution to mitigate spoofed calls and enhance communication security in electronic networks.
To know more about GlobalData’s detailed insights on Mitel Networks, buy the report here.
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GlobalData Patent Analytics tracks bibliographic data, legal events data, point in time patent ownerships, and backward and forward citations from global patenting offices. Textual analysis and official patent classifications are used to group patents into key thematic areas and link them to specific companies across the world’s largest industries.
