ServiceNow’s patent involves a system where a web server software application accesses data indicating changes in program code units for a web-based resource. Errors trigger the display of changed program units on a client device’s GUI. GlobalData’s report on ServiceNow gives a 360-degree view of the company including its patenting strategy. Buy the report here.

According to GlobalData’s company profile on ServiceNow, Network traffic analysis was a key innovation area identified from patents. ServiceNow's grant share as of February 2024 was 75%. Grant share is based on the ratio of number of grants to total number of patents.

Dynamic web-based resource representation based on program code changes

Source: United States Patent and Trademark Office (USPTO). Credit: ServiceNow Inc

A recently granted patent (Publication Number: US11922155B2) discloses a system that includes a web server software application executing on server devices and a memory storing instructions for accessing web-based resources. The system is designed to execute requests, handle errors, and display change indications for program code units on a web-based graphical user interface (GUI) of a client device. The representation of the web-based resource includes regions specifying the program code units with change indications, grouped together or with attributes such as name, type, and date of change. Additionally, the system allows for detailed views of program code units, version histories, and the ability to make changes or deletions.

Furthermore, the patent describes a method and an article of manufacture with similar functionalities as the system. The method involves executing requests, handling errors, accessing change indications for program code units, and generating representations on a web-based GUI. It also includes the ability to view detailed information, version histories, and differences between versions of program code units. The article of manufacture includes program instructions for the web server software application to perform these operations. Overall, the patent focuses on enhancing the management and visualization of program code units within web-based resources, providing users with detailed insights and control over changes and versions.

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GlobalData Patent Analytics tracks bibliographic data, legal events data, point in time patent ownerships, and backward and forward citations from global patenting offices. Textual analysis and official patent classifications are used to group patents into key thematic areas and link them to specific companies across the world’s largest industries.