Social media app Snapchat appears to be down for some users in Europe and Australia, according to a number of reports.

Users of the popular chat app complained that they were unable to send or receive new messages. Others said they had been notified of new messages but were unable to view them.

Go deeper with GlobalData

Data Insights

The gold standard of business intelligence.

Find out more

Related Company Profiles

View all

According to Downdetector, which tracks app and website outages, Snapchat has been experiencing problems since 11:26am GMT.

The heat map on Downdetector shows most of the problems are in Europe and Australia. More than 1,000 users reported problems with the ephemeral messaging app to Downdetector at the time of publication.

snapchat down
The outage appears to be affecting users in Europe and Australia.

Users appear to be able to open the app but some of its features are experiencing limited functionality. The outage appears to be affecting users across multiple mobile operators, suggesting the problem is likely with Snapchat’s servers.

Some took to Twitter to vent their frustration at being unable to use the app:

How well do you really know your competitors?

Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge.

Company Profile – free sample

Thank you!

Your download email will arrive shortly

Not ready to buy yet? Download a free sample

We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below form

By GlobalData
Visit our Privacy Policy for more information about our services, how we may use, process and share your personal data, including information of your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.

In January Snapchat experienced two outages that affected tens of thousands of users.

Verdict has contacted Snap Inc, the US firm that owns Snapchat, for comment and will update with any news from the messaging firm.

Snap is yet to put an official statement out on its Twitter account, but @SnapchatSupport has been replying to complaints that it is looking into the problem.

Snapchat launched in 2011 and became popular for its disappearing messages and stories, a feature that was later copied by Facebook and Facebook-owned Instagram.

Read more: Snapchat results: Despite growing user numbers, Snapchat “faces fierce competition”