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Billy Bambrough 15th June 2017

15 Jun

airports Cyber security Heathrow

Heathrow Airport system failure: what do we know?

Heathrow Airport earlier warned passengers they might have to fly without their luggage today after a system failure.
Elisabeth Perlman 13th June 2017

13 Jun

air travel AirHelp airports British Airways check-in customer service delays Edinburgh Gatwick Heathrow passengers quality of service security sentiment Singapore Stanstead terminal Twitter

How do UK airports fare in the world rankings?

Four of the airports ranked as the worst in the world are based in the UK, according to a study published on Tuesday by AirHelp, a technology company that provides legal services to airline passengers.
Elisabeth Perlman 27th April 2017

27 Apr

baggage car services Chicago David Dao Delta giant rabbit Heathrow London Oscar Munoz overbooked flights United

How to receive $10,000 from United Airlines

United Airlines announced plans today to offer passengers up to $10,000 (£7,700) to give up their seats on overbooked flights from tomorrow onwards.