Retail revolution
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11 Mar
Could Walmart be the next trillion dollar company?
Until now, the race to a trillion has been dominated by big tech, with both Apple and Amazon reaching the milestone in 2018.
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7 Mar
Retail chatbots: Four tips for businesses to enhance the automated experience
Messaging isn’t just a way to chat with shoppers, it’s a powerful way to engage with them and build relationships.
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15 Jan
VERA the AI personal shopping assistant launched at NRF 2019
VERA is a digital personal shopping assistant from Piktorlabs being launched at the NRF 2019, the US National Retail Federation’s show in New York.
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10 Jan
US Chamber of Commerce delivers 2019 business address / Retailers report results follow disappointing Christmas / Report calls for Minister of Hunger appointment
3 THINGS THAT WILL CHANGE THE WORLD TODAY Good morning, here’s your Thursday morning briefing to set you up for the day ahead.
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31 Dec
Customer experience trends to watch in 2019
2018 has been an exciting year, with big development in how companies are using data and technology to transform customer experience.
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20 Dec
BlackBerry updates on smartphones to security transition / Vladimir Putin holds end-of-year conference / UK issues latest retail sales figures
3 THINGS THAT WILL CHANGE THE WORLD TODAY Good morning, here’s your Thursday morning briefing to set you up for the day ahead.
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17 Dec
2019 could be the year that retailers embrace the benefits of AI
2019 could be the year that retail fully embraces artificial intelligence, according to new research by Capgemini.
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11 Dec
Consumers left vulnerable as cybercriminals deliver online shopping spam campaigns for Christmas
While the methods used by cybercriminals to steal data and access accounts seem to getting more complex – from criminal organisations impersonating CEOs to breaching databases containing the credentials of hundreds of millions of users – new research shows that the oldest methods are still the most common.
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3 Dec
Nearly 5,000 ATMs disappeared in the UK last year in the move towards a cashless society
With an increasing number of stores now exclusively accepting credit or debit, Britain is increasingly moving towards being a cashless society.
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27 Nov
What are the biggest dates in the retail industry?
For years, retailers have been taking advantage of traditional holidays, but in the last decade, marketing teams have also started creating large-scale shopping events of their own to drive sales.
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26 Nov
Retail AR friction point removed with online augmented reality launch
An online augmented reality (AR) solution that removes the need for users to install apps has been launched by NexTech AR.
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22 Nov
Black Friday and Cyber Monday traffic: How businesses can prepare for the surge
In the UK, Black Friday and Cyber Monday are expected to generate billions of pounds in sales.
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21 Nov
Black Friday 2018 predictions: 80% won’t be visiting the shops on Friday
In another blow against high street shopping, a huge 80% of UK consumers are planning to avoid the shops on Black Friday, 23 November, this year.
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19 Nov
Cyber Monday scam: Fake apps leave customers “vulnerable to attack”
This Friday is Black Friday, the biggest retail holiday in the world.
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9 Nov
US holds key dialogue with China / Fashion industry called to give evidence / Macron and May meet for First World War centenary
Good morning, here’s your Thursday morning briefing to set you up for the day ahead.
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6 Nov
Retail AI boom ahead as 93% of retailers plan to implement AI by 2020
Artificial intelligence is set to become prolific in the retail environment, with retail AI for customer personalisation set to be implemented by 93% of European retailers within the next two years.
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30 Oct
Budget 2018: Is the future high streets fund enough to stop store closures?
Ailing high streets appear to have been offered a lifeline in this Autumn’s budget, with Chancellor of the Exchequer Phillip Hammond announcing a £675m future high streets fund.
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26 Oct
“Sentient, intelligent and conversational” voice technology to become widespread by 2025
Highly sophisticated digital assistants driven by voice technology will become commonplace by 2025, according to a thematic research report by GlobalData Technology.
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25 Oct
Coal Drops Yard: The experience-focused blueprint for new model retail
These are dire times for the UK retail sector.
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23 Oct
Byron launches Facebook Messenger payment bot
Customers eating at UK restaurant chain Byron will now be able to pay their bill using a Facebook Messenger payment bot.
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18 Oct
Pope gets North Korea invite / UK retail sector takes stock / Unilever announces third-quarter results
Good morning, here’s your Thursday morning briefing to set you up for the day ahead.
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17 Oct
Could 3D body scanning banish the changing room for good?
Ill-fitting clothing is a source of annoyance for every online shopper, with a lack of consistent sizing often failing to provide the right fit.
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17 Oct
UK shops to use facial recognition age verification for restricted items
UK supermarkets could soon use facial recognition age verification when purchasing age-restricted items such as alcohol and cigarettes at self-service checkouts.
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11 Oct
ASOS Enki launches on Google Assistant for voice-assisted shopping
Fashion internet store ASOS is launching its shopping guide Enki on Google Assistant.
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9 Oct
End of the app store? Survey shows shift to faster mobile browsing
The advantages offered by faster mobile browsing solutions could lead to the end of the app store.
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3 Oct
A cashless society threatens poorest most, finds study
Local bank branch and ATM closures will have the most impact on lower-income families, as the UK moves towards a cashless society.
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28 Sep
BlackBerry results: 92% of revenue now comes from software and services
BlackBerry has reported its financial results for the second quarter with total company revenue of $210m and generally accepted accounting principles operating income (profit) of $39m.
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27 Sep
Here are five anti-plastic start-ups looking to transform the way we shop
With plastic pollution becoming a pressing environmental catastrophe, the John Lewis Partnership called on entrepreneurs and anti-plastic start-ups to pitch ideas to reduce plastic waste.
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27 Sep
IKEA Home Smart: Bringing smart home technology to the masses
Known for inexpensive flat-pack home furnishings, IKEA’s forays into the tech world have, until recently, been limited.
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26 Sep
Could Snapchat’s Visual Search feature improve the app’s fortunes?
Earlier this week, Snapchat announced that it is testing Visual Search, “a new way to search for products on Amazon right from the Snapchat camera”.