All articles by GlobalData Technology
GlobalData Technology
GlobalData is the market leader in providing actionable insight into the technology industry. With market analysts in 18 countries around the world, along with a team of researchers and consultants, we can provide you with the reliable, in-depth industry information you need.
Automation tools receive serious upgrade from GenAI
In recent weeks, Pegasystems, Automation Anywhere, and IBM launched important GenAI integration strategies.
OpenAI: A governance crisis that refuses to go away
As the overall market for GenAI continues to evolve, and the technology matures, it will be interesting to watch the next step in the fascinating OpenAI saga.
RingCentral announces RingCX AI capabilities but stumbles
While the new features are a valuable addition to RingCentral’s arsenal, the announcement suffers blemishes.
Frontier stays firm on fibre pure-play despite convergence trends
Q2 2024 saw Frontier set personal bests for both its fibre buildout pace and its fibre customer acquisition.
Zoom sustains market momentum with the launch of Zoom Docs
Zoom has bold ambitions to raise its visibility in the market and has made good progress toward realising them.
Ofcom faces challenges from PIA Coalition
The goal of the coalition is to press Ofcom to ‘level the playing field.’
Why the prepaid Moto razr could be a game changer
The foldable phone market has evolved rapidly since Samsung introduced its clamshell foldable ZFlip for $1,380 in February 2020.
CPaaS business is evolving from APIs to business solutions
CPaaS vendors will need to expand their partner ecosystem to include independent software vendors, service providers and consulting compsnies that are helping enterprises with their digital transformation
8×8 makes bumpy progress in contact centre space
While 8×8 has won the speed-to-market game, it has stumbled on its own timeline with respect to two features.
Qatar’s national vision: Progress and prospects
Qatar has made commendable progress in its national development since the inception of its national vision in 2008.