All articles by GlobalData Technology
GlobalData Technology
GlobalData is the market leader in providing actionable insight into the technology industry. With market analysts in 18 countries around the world, along with a team of researchers and consultants, we can provide you with the reliable, in-depth industry information you need.
CrowdStrike fiasco shows enterprises need to rethink software updates
Enterprises need to consider putting the brakes on automatic updating and moving to a process where IT is more involved and in the path of approval.
How US carriers attempt to control customer churn
Carriers face mounting pressure to retain customers approaching the end of their device upgrade cycles.
The evolving battle for SMB telecoms business
Key market developments of the last quarter underline the importance for telecoms service providers to move up the value chain to optimise the SMB market opportunity.
Orange Business Insights 2024: Focus on AI and value-added services
Orange Business is focusing on greater customisation abilities, and transferring its heritage and know-how of the French domestic market into the rest of Europe, MENA and beyond.
Proximus and Colt trial new API proof of concept
Software defined network managed services can be set up across multiple networks in an automated way.
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Managing telecoms networks: What’s the state of the art?
Communications service providers’ operational demands continue to grow in scale and complexity. The only way to increase service agility while at the same time increasing efficiency is to take advantage of new tools.
The US dilemma of the Ooredoo-Nvidia tie-up
The export of advanced proprietary US technology has been a concern to US lawmakers, with government restrictions being placed on Middle Eastern orders
Microsoft contact center portfolio is puzzling
It is not clear whether Microsoft Dynamics 365 Contact Center is a unique persona or merely a twin.
Fortinet annual skills gap report – more security training needed
The survey showed that an astounding 87% of surveyed enterprises experienced one or more security breaches in 2023.
Telefonica Tech expands GenAI offerings for enterprises
Telefónica Tech is already known for partnering with key vendors to bring emerging solutions to customers.