Struggling to compete with e-commerce giants, department stores have seen better days.
UK consumers enjoyed shopping more in the last 12 months compared to the previous 12 months for every retail sector that they were asked about, according to new GlobalData research.
Department store giants Debenhams and House of Fraser have said they are reviewing their stable of private label clothing brands following weak performances – a task they, and M&S, already carried out in 2016 but not severely enough.
The rise of value fashion and e-commerce retailers has caused major damage to the clothing mid-market.
The primary application of artificial intelligence in retail is customer service chatbots, intelligent search tools, and personalisation.
Walking into the lavishly refurbished Apple Store in Regents Street, you’d be given forgiven for thinking you’d wandered into an exhibition space rather than a shop.