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Stripe has been granted a patent for methods and systems to provide an end-to-end full stack customer portal. The technology allows a commerce platform to configure a customer portal based on merchant settings and provide access to customers via a portal session object. The system streamlines access and functionality for users. GlobalData’s report on Stripe gives a 360-degree view of the company including its patenting strategy. Buy the report here.

According to GlobalData’s company profile on Stripe, Rebate eligibility processing was a key innovation area identified from patents. Stripe's grant share as of January 2024 was 59%. Grant share is based on the ratio of number of grants to total number of patents.

End-to-end full stack customer portal configuration and access

Source: United States Patent and Trademark Office (USPTO). Credit: Stripe Inc

A recently granted patent (Publication Number: US11887128B1) outlines a method for a commerce platform to facilitate access to a customer portal hosted by the platform on behalf of a merchant system. The method involves configuring the customer portal based on settings received from the merchant system, generating a portal session object with a unique URL for access, and translating API calls to backend endpoints for function execution. The platform also transmits event objects to the merchant system indicating changes to customer data during the portal session. Additionally, the method ensures secure access to the customer portal by verifying the session's validity and expiration time, ultimately rendering an HTML page for user interface interaction.

Furthermore, the patent describes a non-transitory computer-readable medium with instructions for executing the method, emphasizing the generation of portal sessions, API endpoint functionality, and backend API call translations. The processor on the medium is programmed to transmit event objects to the merchant system, validate session access, and render the customer portal interface. The method ensures a time-bound access to the portal session before expiration, enhancing security and user experience. Additionally, the patent details a commerce platform comprising memory storing configuration settings and a processor configured to execute the method steps. The platform facilitates seamless access to the customer portal, API endpoint functionality, and backend API execution, ensuring efficient communication between the platform, merchant system, and customer portal for enhanced user experience and data management.

To know more about GlobalData’s detailed insights on Stripe, buy the report here.

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GlobalData, the leading provider of industry intelligence, provided the underlying data, research, and analysis used to produce this article.

GlobalData Patent Analytics tracks bibliographic data, legal events data, point in time patent ownerships, and backward and forward citations from global patenting offices. Textual analysis and official patent classifications are used to group patents into key thematic areas and link them to specific companies across the world’s largest industries.