IT Services
Interview: BPO giant Teleperformance’s CEO-designate on AI transformation
Thomas Mackenbrock, CEO-designate of BPO giant Teleperformance, tells Verdict how AI is creating new CX roles, from data-driven content moderation to more personalised customer engagement.
Big Tech spurs new demand for SMRs providing nuclear power
Infosys and Proximus renew partnership to enhance digital security
Resist temptation to rapidly roll out AI – executives must focus on talent and training first
IBM sells QRadar assets in busy cyber M&A month
Australia is an attractive market for GenAI and AWS wants to grab it
